For many companies, call recording is a standard feature for “quality and monitoring purposes”, but what if you have lone workers or small teams of staff that spend a majority of time visiting [...]
MVR in the Medical Sector Medical practitioners wanting to improve access and offer more flexible appointments to patients will often adopt telephone triage services to help meet demand, so call [...]
MVR in the Health Care Sector Delivering home based health care services across a wide geo-graphic area, many providers already record calls to service centres and regional offices. Providers [...]