MVR in the Social Care Sector Front line Social Care staff often work face to face with clients with sensitive information and in high stress situations. Using MVR can help improve record keeping and reporting when dealing with external agencies [...]

MVR in the Medical Sector Medical practitioners wanting to improve access and offer more flexible appointments to patients will often adopt telephone triage services to help meet demand, so call recording is important for any advice given. Call [...]

MVR in the Health Care Sector Delivering home based health care services across a wide geo-graphic area, many providers already record calls to service centres and regional offices. Providers want to bring a similar level of support to front [...]

MVR in the Insurance Sector Often recording calls from the public into their help desks, insurance companies are now able to use MVR to ensure field based staff have similar protection when calling 3rd parties relating to work investigations. [...]

MVR in the Construction Sector Large construction and infrastructure projects often need to ensure staff are safe on sites that cover a wide and varied area, including both developed and undeveloped areas. Project sites may be adjacent to [...]

MVR in the Environmental Sector The public perception of a health or environmental inspector is typically someone who examines restaurants and ensures they maintain sanitary standards for food safety set by the regulating authority. However [...]

MVR in the Facilities Sector Facilities companies often service multiple clients with small teams and lone workers, and will often record landline calls as a matter of routine. Many are now looking to record calls to and from front line staff, [...]

MVR in the Utilities Sector Utilities companies often have call centres and will record calls as a matter of routine, but how can that be extended to cover front line staff, using mobile phones, without having to route calls via the call centre? [...]

MVR in the Property Sector If you are in the property sector as a sales or letting agent or working in a housing association as a housing officer you probably use your mobile a lot. MVR can be used to improve reporting and increase staff [...]

MVR in the Rail Sector Engineering projects on the UKs’ railway system are always likely to come under close scrutiny, particularly if there are issues that have a negative knock on effect for the public. Network Rail has its own call recording [...]

MVR in the Legal Sector Engineering projects on the UKs’ railway system are always likely to come under close scrutiny, particularly if there are issues that have a negative knock on effect for the public. Network Rail has its own call recording [...]

MVR in the Financial Sector From early 2018, banks and other organisations offering financial services needed to comply with the new MiFIDII regulations. Mainstream MVR was originally developed with Samsung, specifically to address the [...]