Archives

MVR in the Social Care Sector Front line Social Care staff often work face to face with clients with sensitive information and in high stress situations. Using MVR can help improve record keeping [...]

MVR in the Medical Sector Medical practitioners wanting to improve access and offer more flexible appointments to patients will often adopt telephone triage services to help meet demand, so call [...]

MVR in the Health Care Sector Delivering home based health care services across a wide geo-graphic area, many providers already record calls to service centres and regional offices. Providers [...]

MVR in the Insurance Sector Often recording calls from the public into their help desks, insurance companies are now able to use MVR to ensure field based staff have similar protection when [...]

MVR in the Construction Sector Large construction and infrastructure projects often need to ensure staff are safe on sites that cover a wide and varied area, including both developed and [...]

MVR in the Environmental Sector The public perception of a health or environmental inspector is typically someone who examines restaurants and ensures they maintain sanitary standards for food [...]

MVR in the Facilities Sector Facilities companies often service multiple clients with small teams and lone workers, and will often record landline calls as a matter of routine. Many are now [...]

MVR in the Utilities Sector Utilities companies often have call centres and will record calls as a matter of routine, but how can that be extended to cover front line staff, using mobile phones, [...]